Yesterday I sat and listened to something that has my stomach turning even today and I’m not sick (my son is – he has the flu so he has a real reason to throw up). I felt like it was right out of Dilbert.
Normally I don’t have an ethical problem with being a marketer. Why? because value is exchanged. Other times I do have a problem with marketing. Like when you feel like the person talking would sell their own soul (and yours) for money. Businesses are in business because they have cashflow, so it’s not evil to want that.
My disgust started with reading a blog post about how a Chinese toy manufacturer hung himself after Fisher-Price recalled its products. They had too much lead. At least 75% of our toys come from China and this is a persistent problem. His close friend and supplier sold him tainted paint. It talked also about how people are dying or getting sick because of the chemicals being put into products imported to the US. Poisoning children – that is disgusting.
Quote from the Unusual Business Ideas that Work Blog which talked about the things we’d do for money. It’s called, ” 42 Money Facts That Will Rock Your World.”:
For $10,000,000 most of us would do almost ANYTHING! Including abandoning our family and friends and our church. A very high percentage of us would, for that same amount of money, change our race or sex. And, 1 in every 14, would even murder someone for ten million bucks.
What’s really strange about this is, the statistics remain the same whether it’s ten million dollars all the way down to three million. For three million bucks, most of us would do the same horrible things we would do for ten million. But, guess what? Few of us would do these things for a “measly” two million.”
Guy to group yesterday: I’m always on the lookout to make more money off people. My job is to max people out completely (I wish I had the exact quote he said with a completely straight face).
Something else happened the same day same place that is still on my mind that I find deplorable. Not on the level of poisoning children. Just your regular kind of corporation speak but worse than usual. Sometimes people get very mixed up on what might be motivating or good for morale. And some don’t care about morale at all. Mine hit an all-time low being in that room hearing this. I should’ve stood up and walked out.
A business professor from the University of Michigan (the university that publishes the American Customer Satisfaction Index) named Claes Fornell – says when customer satisfaction falls, so do profits. I’m sure that employee satisfaction is also a factor in profits. It’s good business to treat customers and employees well. If you don’t invest in them, they won’t invest in you. The less trust there is between people the more expensive it is to do business.
I believe that we will answer to God how we treat people around us and how we view them. Money is money. It’s printed paper. What matters is the contribution we make to each other, not how much money we can amass. And that’s coming from me – someone who enjoys business and making money – a lot.