Comcast on Twitter
Comcast is on Twitter and I’m pretty impressed with their responsiveness. I complained about my experience, and they asked how they could help. How they could help – a cheatsheet to all the deals, when they expire, what they include, what the prices are, and what fees they have.
I’m trying to figure out the cost/benefit of getting Comcast and wade through all the deals and when they expire. If I have cable internet for 6 months at $19.99 that’s straightforward. But I could get 3 months of cable TV free and get a better deal with a package price for the two services. But one will run out and then the regular pricing applies. Each offering has a million choices and different hook up fees.
Then there is trying to get a technician to come when I can be there. You schedule a block of time, and the days I can do that are the days they can’t. At least not for several weeks.
Also, I can’t decide whether to keep my wireless card so I can work anywhere (but isn’t as fast and won’t work for video and other things that require more bandwidth) or get Comcast at home so all computers there can be online. It will cost a few hundred to break the wireless contract. If I keep both I’m paying $100 a month.
4 Responses to “Comcast on Twitter”
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July 28th, 2008 at 3:21 pm
Janet,
I was one of the guilty who took the 3 month “FREE” cable. You wont be reminded when it expires, they will automatically start charging you the full service and they will tell you it was your responsibility to call and cancel that service. NO BUENO!
I have Qwest’s cable, internet and home phone service for $99 a month (plus tax.)
August 1st, 2008 at 1:30 pm
As you consider the cost benefit, don’t forget to factor in the benefit of going without ANY cable service. Not only do you save the monthly service fee, but if you would otherwise watch one hour per day, you are saving the equivalent of about 2 months of full time work per year, which you can invest in other things like reading, playing, exercising, etc.
365 hours/ 8 hours work day = equivalent of 45.625 work days consumed per year just by watching TV one hour per day. And there are only 21 work days per month. WOW!
Not that anyone should use that time working. It’s just an interesting point of reference.
August 1st, 2008 at 1:32 pm
By the way, I am interested in talking about your consulting expertise. You know my friend Duane J. He spoke well of you and so I just asked him to introduce us through LinkedIn.
August 3rd, 2008 at 1:31 pm
Ashley,
I took your advice and Qwest will be at my house on Tuesday. I’m chancing it by trying DSL (just $15 a month for a year I believe) but they have a 30 day guarantee. I’m getting the landline through them for sure, so I can forward my office phone the days I work from home.
Thanks for the tip
Janet